Making a payment to us

We use a highly secure e-commerce system to take payments from you by credit or debit card. Our payment provider, Cash Flows, is regulated by the UK’s Financial Services Authority.

Enter the payment amount (numbers only) in the box on the right. This transaction is debited in pounds sterling.

You will also need to enter the start and end dates of your stay. Please enter them for all payments, ie for the part 1 (deposit) or part 2 (balance) payment.

The £ sterling figure for rental deposit or balance will be found in an email from one of us – usually Jonathan. If this is your part 1 payment, remember to add the Venice tourist tax (£ sterling amount) to the rental deposit we have quoted. And if you are paying by credit card, you will need to add a fee – see below.

Part 1: your deposit and tourist tax paymentPart 2: your balance paymentIf you pay Part 1 and Part 2 in one transaction
UK- or EU-issued debit cardNo transaction feeNo transaction feeNo transaction fee
Any credit card issued worldwide, or any debit card issued outside the EUAdd transaction fee of £13*Add transaction fee of £13*Add transaction fee of £23*
* We pass these fees on to you at an average transaction cost – we don’t aim to profit from them. We have been on a decade-long search for the cheapest transaction fees, and we will keep on looking! Many people ask about PayPal; the fees we would have to pass on to you for using PayPal are significantly more expensive, and PayPal users don’t get credit card protection, so we have decided to offer straightforward credit/debit card payments through the Cash Flows service.